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This document is a guide for caregivers of autistic youth on how to effectively use the 988 crisis hotline during mental health or crisis situations. It explains what 988 is, how to contact it, and what to expect during interactions, including the importance of sharing autism and communication preferences with crisis counselors. The guide highlights that while 988 counselors are trained in crisis intervention, their experience with autism-specific needs may vary, and not every interaction may be helpful. It provides practical advice for navigating the process, managing wait times, and handling outcomes that may not meet expectations. The document also offers resources and suggestions for giving feedback about the 988 experience.
This project is funded under a grant contract with the State of Tennessee,
Department of Mental Health and Substance Abuse Services.


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