TELECOMMUNICATION GUIDELINES FOR TENNESSEE DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES DESIGNATED CRISIS SERVICES

The Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) conducted extensive review on the use of telehealth services. Based upon the findings, TDMHSAS believes telehealth is a viable option for access to behavioral health services and enhancing the efficiency of the crisis service delivery system.


Promoting Telehealth for Low-Income Consumers: COVID-19 Telehealth Program

Promoting Telehealth for Low-Income Consumers COVID-19 Telehealth Program


Telehealth for Tennessee

Telehealth for Tennessee


Telehealth and TennCare Medicaid

TennCare reimburses for live video only for crisis-related services. TennCare services are offered through managed care entities. Each MCO has its own telehealth policy. Coverage and reimburse- ment for live video and store-and-forward may vary between MCOs.


Staying Safe during the Coronavirus

Staying Safe during the Coronavirus


General Provider Telehealth and Telemedicine Tool Kit

Under President Trump’s leadership to respond to the need to limit the spread of community COVID-19, the Centers for Medicare & Medicaid Services (CMS) has broadened access to Medicare telehealth services so that beneficiaries can receive a wider range of services from their doctors without having to travel to a healthcare facility. These policy changes build on the regulatory flexibilities granted under the President’s emergency declaration. CMS is expanding this benefit on a temporary and emergency basis under the 1135 waiver authority and Coronavirus Preparedness and Response Supplemental Appropriations Act. The benefits are part of the broader effort by CMS and the White House Task Force to ensure that all Americans – particularly those at high-risk of complications from the virus that causes the disease COVID-19, are aware of easy-to-use, accessible benefits that can help keep them healthy while helping to contain the community spread of this virus.


Telehealth Start-Up and Resource Guide

This start-up and resource guide was created in partnership between Telligen and gpTRAC, the Great Plains Telehealth Resource and Assistance Center. It is intended to provide an overview and framework for implementing telehealth in critical access hospitals and rural areas. It is also intended to point the reader to reliable and informative resources for learning about telehealth and the organizations that support the use of telehealth in various ways.


Staying Safe during the Coronavirus (SPANISH)

Staying Safe during the Coronavirus (SPANISH)


Using Telehealth to Identify and Manage Health and Substance Use Disorder Conditions in Rural Areas

Access to services, particularly behavioral health and substance use disorder (SUD) treatment services, is challenging in rural and other underserved areas. Some of the reasons for these challenges include lack of specialty providers and local primary care providers (PCPs) without experience in behavioral health treatment, as well as concerns over stigma and lack of privacy for individuals from smaller communities.


Best Practices for Telehealth During COVID-19 Public Health Emergency

National Council for Behavioral Health members are on the front lines providing critical mental health and substance use treatment during an unprecedented public health emergency. Congress and the Trump Administration have changed federal guidelines so that more practitioners may use telehealth during the COVID-19 outbreak. This document is intended to provide you with the background and resources necessary to help you begin or expand your use of telehealth. This list is not exhaustive and guidance from the Trump Administration or future legislation may change the current situation at any time. Please reach out to use if we can be of help during this period. For technical assistance, contact your Telehealth Regional Center here.


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